Frequently asked questions about Seville CathedralFind information on tickets, booking terms and conditions, opening hours, requirements and ticket collection.AllTickets and collectionBookings and cancellationsAccess and documentationDuring the tourHow and when will I receive my tickets?I haven’t received my confirmation or tickets – what should I do?What do the tickets include?Is the ticket to enter Seville Cathedral included?How do I receive my tickets if I book a guided tour?Why do I have to provide visitors’ details?Can I change or cancel my tickets?Can I exercise my right of withdrawal?What payment methods can I use?What should I do if an error occurs during payment?What’s the difference between booking on the official website and booking through Feel The City?What happens if Seville Cathedral is closed on an exceptional occasion?Can I bring digital tickets?What documents do I need to visit Seville Cathedral?Do children need a ticket to visit Seville Cathedral?Is there a left-luggage service at Seville Cathedral?What should I do if my booking includes an audio guide?What do I need to use the audio guide during the tour?Is it allowed to eat inside Seville Cathedral?Is the tour of Seville Cathedral cancelled if it rains?Need help?Our team is available every day to answer any questions you may have.+34 664 64 29 04Contact us via WhatsApp